However, the email address in the "From" field looks legit according to your statement if a legit email is why wouldn't also be legit? "" is the domain name, and "e" and "notification" are sub-domains as far as I know, due to be separated by the period before the domain name. Since I've never had Norton Lifelock and that's not my name, I know it's a spoof email. $298.99" to someone named "Ray Yan" which is not anywhere near my name.
> Our emails will always come from an email address that ends with This includes just opened an email from "Norton Lifelock ", saying "DUE
I'll be right here if you need further assistance with any tasks in QuickBooks. I want to make sure you're taken care of, please come back here anytime for additional help. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after.
When using this option, make sure to enable pop-up windows. Enter you account contact information then press Get a chat. Choose Chat with us to initiate a discussion with a live agent. On the next screen, scroll down to How would you like to connect with us section. Enter the keyword Account Management and Billing in the What can we help you with? box. Go to the Help menu in QuickBooks, then choose the Search tab. To get our support, enter your contact information and connect with our Team by following the steps below in your QuickBooks Online account: This way our agents can log the name and email of the source. So if you get these kind of messages, I do suggest that you follow Kevin_C's suggestions.Īlso, contacting our Live Support to report this problem is recommended. Intuit doesn't ask for any personal information from our customers through email or from any written documents. With this, we want you to be protected over the emails or contacts that are suspicious. Thanks for joining this thread, able to prevent fraudulent activities is what we aim for our customers. Please know that I'm just a reply away if you have any other questions about this concern, I'd be pleased to help you out. It also has other links related to security, which provide you with tips on this matter. I'm also including this article to learn more about how we handle your company's information and keep it secure: Privacy and security in QuickBooks. They have all the necessary tools to investigate this further.Īdditionally, I suggest browsing this article for you to easily recognize official Intuit correspondence and websites: Identify Suspicious Activity, Phishing Scams, and Potential Fraud. I suggest reaching out to our Customer Care Team. Also, I encourage you to report the fraudulent activity to our Intuit Security team by sending an email to the Community is a public forum, we'll need to collect some personal information to pull up your account. If you receive an Intuit email you aren't sure about, see our security notices for details of suspicious emails reported by other customers. Our emails will always come from an email address that ends with This includes Any link we send you in an email will always be for an address. 
We’ll never ask for your personal info in an email.If you're not sure whether an email came from Intuit, look for the following signs: These scams come in a variety of forms, but they all look pretty convincing. Suspicious email is sometimes a scam to get you to provide personal information. Thanks for letting us know that you also received a suspicious email, I'll make sure you get the best support available who can investigate this matter accordingly and provide you with the appropriate details you need.
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